Order Cancellation
At Nabihan Store, we understand that sometimes plans change, and you may need to cancel an order. Our cancellation policy is designed to offer flexibility while ensuring the timely processing of orders.
How to Cancel an Order
To cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed and shipped.
Cancellation Requests
To request a cancellation, please email our customer service team at:
Email: [email protected]
Include your order number and the reason for cancellation in your email.
Cancellation Timeframe
If you wish to cancel your order within 24 hours of placing it, we will cancel the order and issue a full refund.
Custom Orders
Please note that custom-made products are non-cancellable once the production process has begun. Ensure all details are correct before finalizing a custom order.
Refunds for Canceled Orders
Refunds for canceled orders will be processed within 7-10 business days to the original payment method used at the time of purchase.
Contact Us
If you have any questions regarding our cancellation policy, feel free to contact us:
Email: [email protected]
Address: 4149 24th Ave SE #10, Norman, OK 73071, USA
Thank you for choosing Nabihan Store. We appreciate your business and are here to assist with any concerns.